PRIVACY POLICY

Last updated: 05/06/2026

Bourton Road Butchers Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, place an order, or otherwise engage with our services.

Who We Are

Bourton Road Butchers Ltd is the data controller for the purposes of UK data protection law, which includes the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Bourton Road Butchers Ltd
Registered address: 16 Black Bourton Road, Carterton, Oxfordshire, OX18 3HA
Company number: 11704598
Registered in England and Wales
Telephone: 01993 844337
Email: Nicola@bourtonroadbutchers.co.uk

[ICO REGISTRATION TO CONFIRM: if Bourton Road Butchers Ltd is registered with the Information Commissioner’s Office, add the registration number here.]

What Information We Collect

We may collect and process the following personal data:

Name
Email address
Telephone number
Delivery or collection address, where relevant
Order details and dietary or preparation preferences
Information you choose to provide via contact forms, email, telephone or other correspondence (for example, enquiries about meat counter orders, outside catering, buffets, BBQs or hog roasts)

When you use our website, we may also automatically collect technical data, including:

IP address
Browser type and version
Device type
Pages visited and time spent on the site
Referral source

This technical data is used to monitor performance, maintain security and improve the website.

How We Use Your Information

We use personal data to:

Respond to enquiries and contact requests
Provide and manage our butchery, takeaway and outside catering services
Take and fulfil customer orders, including meat counter orders, buffets, BBQs and hog roasts
Communicate with customers and prospective customers about their orders or enquiries
Send updates where you have explicitly opted in
Maintain and improve our website
Comply with legal and regulatory obligations

We do not sell personal data and we do not use your information for unsolicited marketing.

Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

Consent, where you have opted in to receive communications
Contract, where processing is necessary to provide our products and services
Legitimate interests, for website functionality, security and service improvement
Legal obligation, where processing is required by law

Cookies and Analytics

We use cookies and similar technologies to support website functionality and understand how visitors use our website.

Non-essential cookies are only set with your consent via our cookie consent mechanism. For full details of the cookies we use, please see our Cookie Policy.

We may use services such as:

Google Analytics (via Google Tag Manager)
Google Search Console
Microsoft Clarity

These services collect anonymised or pseudonymised technical data to help us analyse website performance and user behaviour.

International Data Transfers

Some of the service providers we use (for example, analytics providers such as Google and Microsoft) may process data on servers located outside the United Kingdom. Where personal data is transferred outside the UK, we take reasonable steps to ensure it is protected by appropriate safeguards, such as transfers to countries deemed adequate by the UK government, or the use of approved data transfer mechanisms such as the International Data Transfer Agreement (IDTA) or equivalent contractual protections.

Access to Personal Data

Personal data submitted through our website is stored within systems used to operate and maintain the website and our business communications.

From time to time, limited access to this data may be available to trusted third-party service providers who support the operation of the website or related systems (for example, website hosting, website maintenance, technical support, email delivery, security, and analytics). This access is typically incidental to providing those services and is restricted to what is necessary.

Where third-party providers process personal data on our behalf, we take reasonable steps to ensure appropriate safeguards are in place. This may include contractual obligations, confidentiality requirements, and security measures appropriate to the service provided.

We do not authorise third-party providers to use personal data for their own marketing. However, some providers may process limited technical information as part of delivering their services. Where this applies, it is governed by the provider’s own policies and settings, alongside any agreements in place.

We will disclose personal data to others only where required by law, to protect our legal rights, or where you have provided explicit consent.

Data Retention

We retain personal data only for as long as necessary for the purposes it was collected, including to meet legal, regulatory or contractual obligations.

Enquiries submitted through our website forms are automatically deleted from the website after 60 days. Where an enquiry or order leads to ongoing correspondence, those communications and associated order records may be retained for [RETENTION PERIOD TO CONFIRM] in our business email and records, in line with our legal and business obligations.

Data Security

We take appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, misuse or alteration.

However, no internet-based system can be guaranteed to be completely secure, and transmission of data is at your own risk.

Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites and recommend reviewing their privacy policies separately.

Children’s Privacy

Our services are not directed at children under the age of 18.

We do not knowingly collect personal data from children. If we become aware that such data has been collected, it will be deleted promptly.

Your Rights

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request erasure of your personal data
Request the transfer of your personal data to another provider (data portability)
Restrict or object to certain types of processing
Withdraw consent at any time where processing is based on consent

To exercise your rights, please contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be published on this page, with the date of the latest revision shown at the top.

Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

Bourton Road Butchers Ltd
16 Black Bourton Road, Carterton, Oxfordshire, OX18 3HA
Telephone: 01993 844337
Email: Nicola@bourtonroadbutchers.co.uk